Terms of Service

1. Who we serve

The Service helps high school students and their parents or guardians compare colleges, estimate admission chances, and plan campus visits.

The student this list is for must be 13 or older. We collect age first, use it only to enforce that rule, then store an age band (13–14, 15–16, 17–18, or 19+) and delete the exact number.

We do not create accounts, save transcripts, take payment, or keep an email for anyone under 13 — except a parent contact later if we add a full COPPA consent flow with counsel’s approval. None exists today.

If you are under 18, a parent or legal guardian must review and accept these Terms on your behalf and supervise your use of the Service.

2. Accounts

You must provide accurate information and keep your password confidential. You are responsible for activity on your account.

A Family Season Pass covers one household. That household may run multiple scenarios for multiple children on the same account. Do not impersonate another family.

We may suspend or close accounts that abuse the Service, scrape data, or violate these Terms.

3. What the Service is — and is not

Admission bands (Likely / Match / Possible), visit routes, and college facts are estimates compiled from public sources such as IPEDS-style published ranges, Niche-style grades, and U.S. News / Princeton Review-style ranking snapshots. They are not official college communications.

The Service is not a college, counselor, or admissions officer. We do not guarantee admission, financial aid, scholarships, or visit availability.

Always confirm GPA, test policy, visit booking, costs, and deadlines on the college’s own website.

4. Your data

You may enter a student name, GPA, SAT, activities, campus preferences, home city, and a locked college list. Signed-in users store that workspace in our database (Neon Postgres) so it follows them across devices. Guests store it only in the browser.

Student age is collected first. We keep only an age band, or we delete it. We do not keep the exact age.

Paid Family Season Pass checkout is processed by Stripe. We do not store full card numbers. We do not take payment for a student under 13.

See our Privacy Policy for how we collect, use, and share information.

5. Acceptable use

Do not reverse engineer, overload, or scrape the Service. Do not use it to harass students or counselors. Do not upload malware or attempt to access another user’s account.

College names, rankings, and visit URLs belong to their respective owners. We display them for educational comparison only.

6. Paid features — Family Season Pass

Some features require a Family Season Pass, paid through Stripe. The Family Season Pass is the only paid product. There is no separate paid product called a Visit Plan.

A Family Season Pass is a one-time payment. It is not a subscription and it does not auto-renew. We do not charge you again unless you choose to buy another pass.

The pass is good for one full year from the purchase date. When that year ends, paid features stop until you buy again.

One pass covers one household. During that year the household may run multiple scenarios for multiple children — different transcripts, filters, lists, visit routes, and saved reports — on the same account.

The pass unlocks full school cards, saved visit routes, Google Maps export, Love Monkey scoring after a tour, and saved reports. The price is shown at checkout. We do not sell a Family Season Pass for a student under 13.

Unless required by law, the one-time fee is non-refundable once the pass is delivered. Chargebacks without contacting us first may result in account closure.

7. Intellectual property

The Professor Love Monkey name, mascot, slogan (“Plan. Visit. Decide.”), software, and site design are owned by Love Monkey Enterprises LLC or its licensors. You may not copy the product or brand for a competing service.

You keep ownership of the profile data you enter. You grant us a limited license to host and display it so the Service can work.

8. Disclaimers and liability

THE SERVICE IS PROVIDED “AS IS.” WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT TO THE MAXIMUM EXTENT PERMITTED BY LAW.

We are not liable for college decisions, missed deadlines, travel, or third-party websites (including campus visit portals). Our total liability for a claim is limited to the amount you paid us in the 12 months before the claim, or $50 if you paid nothing.

Some states do not allow certain limitations. Those limits apply only to the extent allowed where you live.

9. Changes and termination

We may update these Terms. Material changes will be posted on this page with a new “Last updated” date. Continued use after the update means you accept the new Terms.

You may stop using the Service at any time. We may stop offering the Service or close accounts with reasonable notice when we can.

10. Governing law

These Terms are governed by the laws of the State of North Carolina, excluding conflict-of-law rules, unless a mandatory consumer law in your state says otherwise.

Before filing a lawsuit, email us so we can try to resolve the issue. Disputes that cannot be resolved informally will be brought in state or federal courts located in Gaston County, North Carolina, unless the law requires another venue.

11. Contact

Questions about these Terms: privacy@lovemonkey.app. Operator: Love Monkey Enterprises LLC.